When you book a sharpening, you can expect a Blade Butler to arrive promptly at the agreed-upon appointment time. They will greet you with a friendly smile, explain our pricing model, and discuss the range of items we can sharpen. You'll be provided with a bin to gather your blades for sharpening. Our representative will then go over any specific needs you have for your blades, assess their condition, and provide an electronic quote for the service. This quote will need your approval before we begin any work. Once approved, your blades will be expertly sharpened, carefully packaged in the distinctive Blade Butler manner, and returned to you for review. Afterward, the final invoice will be presented for the checkout process.